{"id":1712,"date":"2025-02-19T11:36:21","date_gmt":"2025-02-19T11:36:21","guid":{"rendered":"https:\/\/terrapinstationofmurray.com\/smoke\/?page_id=1712"},"modified":"2025-02-26T20:36:56","modified_gmt":"2025-02-26T20:36:56","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/terrapinstationofmurray.com\/smoke\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<h3 data-start=\"132\" data-end=\"151\">Shipping Policy<\/h3>\n<p data-start=\"153\" data-end=\"363\">Thank you for shopping with us at Terrapin Station! We strive to provide you with the best shopping experience and fast shipping on all orders. Please review our shipping policy below for important information.<\/p>\n<p data-start=\"365\" data-end=\"385\"><strong data-start=\"365\" data-end=\"385\">Processing Time:<\/strong><\/p>\n<ul data-start=\"386\" data-end=\"618\">\n<li data-start=\"386\" data-end=\"498\">Orders are typically processed within <strong>2-3 business days<\/strong> (Monday through Friday) after the order is placed.<\/li>\n<li data-start=\"499\" data-end=\"618\">You will receive a confirmation email once your order has been shipped, including tracking information if applicable.<\/li>\n<\/ul>\n<p data-start=\"620\" data-end=\"639\"><strong data-start=\"620\" data-end=\"639\">Shipping Rates:<\/strong><\/p>\n<ul data-start=\"640\" data-end=\"831\">\n<li data-start=\"640\" data-end=\"740\">Shipping costs are calculated at checkout based on your location and the size\/weight of the order.<\/li>\n<\/ul>\n<p data-start=\"833\" data-end=\"854\"><strong data-start=\"833\" data-end=\"854\">Shipping Methods:<\/strong><\/p>\n<ul data-start=\"855\" data-end=\"1131\">\n<li data-start=\"855\" data-end=\"989\">We offer a variety of shipping methods, including standard and expedited options. Choose the best option for your needs at checkout.<\/li>\n<li data-start=\"990\" data-end=\"1131\">Shipping times vary depending on your location and the method chosen, but typically range from <strong data-start=\"1087\" data-end=\"1108\">3-7 business days<\/strong> for standard shipping.<\/li>\n<\/ul>\n<p data-start=\"1133\" data-end=\"1160\"><strong data-start=\"1133\" data-end=\"1160\">International Shipping:<\/strong><\/p>\n<ul data-start=\"1161\" data-end=\"1386\">\n<li data-start=\"1161\" data-end=\"1279\">Currently, we only offer shipping within the <strong data-start=\"1208\" data-end=\"1228\">United States<\/strong>. We do not currently offer international shipping.<\/li>\n<li data-start=\"1280\" data-end=\"1386\">For any questions about potential international orders, please contact us directly at <strong data-start=\"1368\" data-end=\"1385\">terrapinstation0fmurray@gmail.com<\/strong><\/li>\n<\/ul>\n<p data-start=\"1388\" data-end=\"1414\"><strong data-start=\"1388\" data-end=\"1414\">Shipping Restrictions:<\/strong><\/p>\n<ul data-start=\"1415\" data-end=\"1763\">\n<li data-start=\"1415\" data-end=\"1625\">Due to regulations and safety concerns, certain items (such as vape products or herbal supplements) may have shipping restrictions based on location. Please check with your local laws before placing an order.<\/li>\n<li data-start=\"1626\" data-end=\"1763\">If an item is restricted or unavailable for shipping to your location, we will notify you and provide options for a refund or exchange.<\/li>\n<\/ul>\n<p data-start=\"1765\" data-end=\"1791\"><strong data-start=\"1765\" data-end=\"1791\">Lost or Damaged Items:<\/strong><\/p>\n<ul data-start=\"1792\" data-end=\"2137\">\n<li data-start=\"1792\" data-end=\"1961\">While we take every precaution to ensure your items are carefully packaged, once an order is with the carrier, it is the carrier\u2019s responsibility to deliver it safely.<\/li>\n<li data-start=\"1962\" data-end=\"2137\">If your package is lost or damaged, please contact us at <strong>terrapinstationofmurray@gmail.com<\/strong>. We will assist you in filing a claim with the carrier and work to resolve the issue.<\/li>\n<\/ul>\n<p data-start=\"2139\" data-end=\"2158\"><strong data-start=\"2139\" data-end=\"2158\">Order Tracking:<\/strong><\/p>\n<ul data-start=\"2159\" data-end=\"2330\">\n<li data-start=\"2159\" data-end=\"2330\">Once your order has been shipped, you will receive a tracking number to follow its journey to you. You can track your order through our website or the carrier\u2019s website.<\/li>\n<\/ul>\n<p data-start=\"2332\" data-end=\"2490\">If you have any questions regarding our shipping policies, feel free to contact us at <strong data-start=\"2418\" data-end=\"2435\">terrapinstationofmurray@gmail.com<\/strong> or call <strong data-start=\"2444\" data-end=\"2468\">270-753-8926<\/strong>. We are here to help!<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1712","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/terrapinstationofmurray.com\/smoke\/wp-json\/wp\/v2\/pages\/1712","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/terrapinstationofmurray.com\/smoke\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/terrapinstationofmurray.com\/smoke\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/terrapinstationofmurray.com\/smoke\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/terrapinstationofmurray.com\/smoke\/wp-json\/wp\/v2\/comments?post=1712"}],"version-history":[{"count":4,"href":"https:\/\/terrapinstationofmurray.com\/smoke\/wp-json\/wp\/v2\/pages\/1712\/revisions"}],"predecessor-version":[{"id":1846,"href":"https:\/\/terrapinstationofmurray.com\/smoke\/wp-json\/wp\/v2\/pages\/1712\/revisions\/1846"}],"wp:attachment":[{"href":"https:\/\/terrapinstationofmurray.com\/smoke\/wp-json\/wp\/v2\/media?parent=1712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}